Privacy Policy
Your privacy matters. Here's how we protect your information.
Last updated: November 2024
Introduction
The Affair Recovery Center of San Diego ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you:
- Schedule an appointment through Calendly
- Contact us via email or phone
- Subscribe to our newsletter (if applicable)
- Engage with our services as a client
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- General geographic location (city/region level)
How We Use Your Information
We use the information we collect to:
- Provide and maintain our therapy services
- Schedule and manage appointments
- Respond to your inquiries and requests
- Send appointment reminders and service-related communications
- Improve our website and services
- Comply with legal obligations
Third-Party Services
Calendly
We use Calendly for appointment scheduling. When you book an appointment, your information is subject to Calendly's privacy policy. We encourage you to review their privacy practices.
Analytics
We use analytics tools (such as Google Analytics and Plausible) to understand how visitors use our website. These tools collect anonymous data about website usage patterns to help us improve our site. This data does not identify individual users.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
For information about how we protect your health information specifically, please see our HIPAA Notice.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt out of marketing communications
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information about exercising your rights.
Children's Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this privacy policy periodically.
Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us:
Affair Recovery Center of San Diego
Jordan Zipkin, LMFT
Carmel Valley, San Diego, CA 92130
Questions About Privacy?
We're happy to discuss how we protect your information.
Contact Us